Frequently asked questions
We are interested in having a chat and looking at your work more closely, what’s the next step?
Contact us to check availability first, you can do this by completing the enquiry for on this website, calling the office on 01234 841912, or email at email@example.com
If we do have availability you simply make an appointment to come in to the office, we have everything on display here for you to look at.
We’ve seen other photographers and video, why should we book with you?
We can give you many reasons but we’ll keep it short on here and give you five;
1. We’re a team of professionals; not part-time amateurs.
2. We’re not a one-man band or husband and wife set up, we’re a team so won’t let you down on you’re wedding day if someone is taken ill.
3. We’ve been established for over 24 years and have an outstanding reputation for quality, creativity and reliability.
4. Every single one of our wedding photos and video’s you see here on our website or anywhere else are of really bride and grooms on their actual wedding day. We never use staged shoot or models to advertise our work, so what you see on our website is a genuine representation of our work.
5. All photography packages include two photographers as standard and the video and drone filming team also works as a minimum of two.
How do we book?
You can book online by clicking here, at our office or over the phone.
How much is the deposit?
£150.00 for Photography
£150.00 for Video (and Drone Filming)
This can be paid online via the booking form, over the phone or in person at our office.
What do you do if you are ill on my wedding day?
Fear not, we’re a team of 6 here at Abraxas all working in the same way, we’re not a one man operation or husband and wife team but a team of professionals and always have a ‘stand by’ photographer for every wedding.
How many hours coverage is there on the wedding day?
It’s up to you, we can cover both bride and groom preparations through to the beginning of the wedding breakfast, until first dance or midnight.
How can my family and friends see and buy the wedding photos?
All packages as standard include a preview book; or you can have them put on to a password protected site that is a full e-commerce store.
Your family and friends can then view and purchase prints online safely and securely.
When do we get our wedding photos?
Your proofs are ready two weeks after the wedding day.
After you have chosen your favourites we'll then design your wedding album, on your approval the final images are retouched for your album to go in to production.
When do we get our wedding video?
Our style of editing is to create a natural, individual, creative and emotional wedding film.
This process can take 6-10 weeks as your wedding film is very carefully worked on.
A standard style edit can be ready in two weeks.
Can I customise any of the packages?
Yes, we are very flexible. Although we have standard packages it's your day and we'll adapt everything to suit your needs.
I don’t like having my photo taken, what do you do?
Nobody really likes having their photo taken, you need to have 100% confidence in your photographers to make you relax and get the best photos... The best photographers will guide you effortlessly.
Are you insured?
Yes. We are fully insured. We have professional indemnity and public liability insurance.
How many photographers are there on the wedding day?
As standard we have two photographers at every wedding. If you would like to include more we can do that for you.
Do you have any female photographers?
Yes we do, if you’d feel more comfortable with a female photographer then as along as we have availability that’s fine.
We would also say that in 24 years of trading we have never had a single issue with guys photographing on the day.
How many photos do we get?
As standard all of the packages include an unlimited number of photos taken on the wedding day.
What's your photography style?
The style can vary from wedding to wedding; some occasions can be very formal whilst others may be far more relaxed and informal so we adapt as the occasion requires.
Some weddings require a lot of requests for family and friends photos whilst others prefer to keep it to a minimum. These are all things we talk about at the pre-wedding meeting 2-4 weeks prior to your wedding day.
If you have a particular style preference please feel free to ask and we’d be happy to talk through your ideas. It’s your day and we’ll do everything we can to get it right for you.
Do you travel?
Yes, we travel all over the UK and abroad to any destination.
Are you professional or part-time?
If you're looking for a wedding photographer and or wedding videographer it's essential to ask the right questions and the main one to ask is if your photographer is a full time professional or a part time amateur.
Our best advice is to use a professional; someone who photographs weddings for a living. Professional photographers aren't just photographers, they're also experienced in dealing with people and your you and your guests will look to your photographer for guidance on the day.
You may know a good amateur photographer but how good is he/she when faced with the reality of covering a one off event; one of the most important days in your life.
Do you provide drones?
All video packages include drone filming as standard. This is dependant on weather conditions and permission.